Outlook Express can't start

God ! It has taken me all day...Still no workaround.

Problem: Outlook Express 6.0 hangs on start logo. Actually its not a hang as CPU value is pushed right up to 50% and memory usage to 120+Mb. Oh yes, users data is about 21 Gigs...

Diagnosis: Now this is the tiring part...

1. Backed up all dbx files to a separate folder.
2. Tried CHKDSK /f (restart)
3. After checkdisk, still doesn't work.
4. Visited Ms site for the garbage they have to say on Technet. Sucks. (http://support.microsoft.com/kb/274017)..it blabbers on that OE can only hang on start because of identity problem...Bulls....
   

It seems as I'm not the only one going crazy with this cheap software. The net is far over
populated with people who have cracked their brains while trying to fix cheap stuff...

Actually there are few stuff you can do before crackin on it and believe me normally the least solution is the best one. Yes ! backup your data and format it ! Nothing is like a clean installation.

Ok, so you dont want to reinstall...Hmm in my case I cant do that too, as the user is 1,200km away and to give my suppport I'm RDP'ing in...

Next steps ? :

• Tried to reinstall SP2...cant install.....service pack gives an error realted to usbstor.sys...Dont try it ! SP3 gives the same result too...
• Upgraded Internet Explorer from MSie6 to Msie7...no use still hangs on start.
• Googled the error...and bingo ? Nope...there are hundreds of reasons why OE can hang on start...well its Ms after all...identity confusion lool...
• Actually this guy has put some sense into it..I'm gonna try that tomorrow...(http://www.insideoe.com/problems/errors.htm#crash)

I'm running out of patience...Need a format...lets see....to be continued...